Frequently Asked Questions
How long does the cold last?
The cooling effect typically lasts for 45-60 minutes, depending on the ambient temperature. This provides a long enough session for effective migraine or headache relief. For best results, ensure the cap is fully frozen for at least 2 hours before use.
Is it really one size fits all?
Yes! The cap features a double-stitched elastic band that is designed to stretch and comfortably fit all head sizes, from teens to adults. It provides a secure, compressive fit without being uncomfortably tight.
Can I sleep with it on?
While many customers find it comfortable enough to fall asleep with, we recommend removing it once the cooling effect diminishes (after about an hour) or if you change positions in your sleep, to ensure it stays in place properly.
How do I heat it for hot therapy?
For hot therapy, remove the cap from its plastic bag and heat it in the microwave for 20-30 seconds at most on a low setting. Always test the temperature on your inner wrist before applying to your face to avoid burns.
What is it filled with? Is it safe?
The cap is filled with a non-toxic, thick gel that is completely safe and sealed within a durable, latex-free material. It is designed not to leak under normal use and is safe for daily contact with your skin.
How do I clean it?
We recommend spot cleaning only with a damp cloth and mild soap. Do not submerge it in water, put it in a washing machine, or place it in a dishwasher, as this can damage the gel and the inner material.